We're Here to Help
At Leather Machine Company, support doesn’t stop at the sale. We’re with you for the life of your machine. Our experienced technicians bring decades of combined experience and are here to guide you through setup, troubleshooting, maintenance, part replacements, and everyday sewing questions.
Whether you’re setting up your first machine or running an established shop, we make it a priority to walk you through solutions with clear instructions and personalized assistance.
From troubleshooting issues to maintenance guidance, adjusting your machine, or answering operation questions, our team is here to help you every step of the way. Customers consistently tell us how much they appreciate knowing that expert support is always just a call or email away.
We’re not just selling machines. We’re providing a lifetime of guidance, support, and expertise so you can sew with confidence and focus on what you love: creating. Explore our step-by-step videos, maintenance tips, financing options, and shipping information below. If you ever need one-on-one support, contact us directly.
Video Categories
Oiling Maintenance for the NP10 Skiver
Changing top roller on the NP10 Skiver
Knobs and Levers on the NP10 Skiver
Assembling the NP10 Skiver
Sewing Machine Maintenance and Tips
Keep your Cobra machine running smoothly with these simple care guidelines and sewing tips. For additional help, visit our website for instructional videos or call our technical support team for expert assistance.
Sewing Tips:
- Hold your thread firmly but not tightly for the first few stitches to ensure a clean start.
- Begin your stitch about 2 inches forward, then reverse to lock it. This hides two knots instead of three for a cleaner finish.
Maintenance:
- Oil your machine every 10 hours of hard use, preferably at night.
- Add one drop of oil in every red-marked hole to properly lubricate the machine.
- Place a paper towel around the presser foot overnight after oiling to catch any excess oil and prevent leaks.
With consistent care and proper technique, your Cobra machine will deliver smooth, reliable performance for years to come. If you ever need assistance, we’re always here to help!
Manuals and Documents
Class 14 Manual
Class 18 Manual
Class 3,4, manual
Class 18 Threading
Class 20 Manual
Class 26 Manual
Class 29-18 Manual
Cobra 5550 Manual
COBRA AK-20 Manual
Cobra Class 8810 Manual
NP 4 Manual
NP-10 Manual
Financing, Shipping and Pickup
Financing Options
We offer flexible financing solutions to help you get the machine you need, whether you’re an established business or just getting started. We know investing in the right equipment matters, so we’ve partnered with options that work for different situations.
PayPal Financing (For Strong Credit)
Customers with good credit may qualify for 6 months of no-interest financing through PayPal. If you’re interested, simply let us know and we will provide a direct link to apply through PayPal’s secure platform.
Shipping Information
United States
We ship to all states within the U.S. using trusted freight and parcel carriers. Shipping times may vary based on your location and machine availability.
Canada
We ship to Canada. You’ll need to arrange your own customs broker, and we’re happy to answer questions about the process.
Mexico
We don’t ship directly to Mexico at this time, but we do ship to all U.S. border states.
International Shipping
We ship worldwide through our network of international shipping partners.
For a quote: Please email heather@leathermachineco.com with your full address, and we will request a shipping estimate on your behalf.
Local Pickup
We offer local pickup at:
2141 E. Philadelphia St., Unit U
Ontario, CA 91761 United States
FAQ Quick Preview
Common Questions:
How often do I need to oil my machine?
Every 10 hours of hard use. Regular oiling keeps components running smoothly and helps extend the life of your machine.
Can I pick up my machine in store?
Yes — local pickup is available for Southern California residents at 2141 E. Philadelphia St., Unit U Ontario, CA 91761 United States.
Is labor included in my warranty?
Can I add accessories after my order?
Yes, accessories can be added to an order after it’s placed — just reach out to our team and we’ll get it added for you.
need to be a professional to use these machines?
Where can I purchase a machine?
You can purchase directly through us or through any of our approved vendors (see our Approved Vendor List).
Do I have to be working with leather?
Not at all — our machines aren’t limited to leather. They’re built to handle leather, upholstery, vinyl, canvas, Kydex, rawhide, and more. (We’ve even had a customer sew through plywood!)
Can I buy part replacements through you?
Yes, replacement parts are available directly through us or through any approved vendor (see our Approved Vendor List).
Still Have Questions?
If you didn’t find what you’re looking for above, we’re here to help. No matter what machine you own or what project you’re working on, our team is ready to answer your questions directly. From technical support to financing questions, shipping assistance, replacement parts, or general guidance, we’re committed to providing reliable, expert service every step of the way.
Reach out to us anytime.
Your success is our priority, and we’re honored to support your craft.