Limited Lifetime Warranty
Our limited lifetime warranty is unique in the industry: it stays with the machine, not the customer. Whether you’re the original owner or buy secondhand, if it’s not user error, we stand behind it. The warranty is included at no additional cost with every machine we sell.
What's Covered
Our warranty covers all internal components of sewing and cutting machines, including:
- Castings
- Shafts, bushings, and bearings
- Connecting rods and linkage
- Handwheel
- Cams
- All other internal mechanical parts
Any machinery with factory defects will be replaced or repaired free of charge. Leather Machine Co. LLC will make the determination.
Coverage Terms
Sewing & Cutting Machines
Lifetime coverage on internal components for the mechanical life of the machine, regardless of ownership changes.
Motors
3-year warranty. Motors require regular maintenance and may need replacement due to natural wear from frequent use.
Clickers
Motors carry a 3-year warranty. All other clicker components are covered for 5 years.
What’s Not Covered
Consumable Parts
- Needles
- bobbins
- plates
- feed dogs
- feet
- belts
- bulbs
- springs
- guides
- shuttle hooks
- bobbin cases
- tension assemblies
- knives
- blades
Exclusions
Leather Machine Co. LLC is not responsible for damage resulting from abuse, neglect, normal wear and tear, accidents, or natural disasters.
Questions About Your Warranty?
If you have questions about warranty coverage or need to file a claim, our team is here to help.
Subject to change without notice.
- (866) 962-9880
- heather@leathermachineco.com
- dave@leathermachineco.com
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Leather Machine Company LLC
2141 E Philadelphia "U"
Ontario, CA 91761